In-Depth

Guest Post: Tech without the personal touch makes travel sector boring and commoditised

30 Oct 2013

Abta chairman Noel Josephides says as the industry becomes more technological it becomes boring and commoditised making the personal touch all .........

Guest Post: Importance of being multichannel in an omni-channel world

25 Oct 2013

By Joe Doyle, global marketing director at customer care experts Sitel.......

Guest Post: Seven ways advertisers can optimise their affiliate program

18 Oct 2013

By Vicky Bruce, senior international manager at Affilinet......

Travolution honours lastminute.com co-founder

18 Oct 2013

Fifteen years after the website she co-founded first went live, internet pioneer Baroness Martha Lane-Fox was honoured by Travolution at last .........

Guest Post: How new technology benefits both customers and hotels

11 Oct 2013

By Tim Butterworth, independent hotel technology professional and advisory board member, Hospitality Technology Europe (HTE).......

Guest Post: Why personalisation is important to the travel market

04 Oct 2013

By Jon Pickles, travel technology, CRM and social media consultant......

Guest Post: The three areas in which technology will de-stress airports

27 Aug 2013

By John Jarrell, head of Airport IT at Amadeus......

Guest Post: Realising the vision of true personalisation

23 Aug 2013

Personalisation is not a 'set and forget' activity; it is an evolutionary, iterative process that demands real-time testing and measurement, .........

Guest Post: How a sunnier outlook will shift focus on digital recruitment in travel

16 Aug 2013

As the sun continues to shine both physically and metaphorically on an economy that looks like it could be awakening from a five year slumber, .........

Guest Post: The power features that a next-gen 'smart hotel' needs

14 Aug 2013

Former Comtec product director Jon Pickles sets out how hotels are going to need to get more personal in the future if they are to win business......

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