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Airlines ‘woefully underestimating’ potential of digital, says PwC

The potential of digital technology is being “woefully underestimated” for internal use by airlines.The accusation comes from Ben Paul, the new airlines and airport industry leader at PwC.   More »

Guest Post: Six steps to buy wisely at TTE 2016

At Travel Technology Europe the vendors that have solutions to your Technology requirements will be in attendance. It is rare that any single vendor can fulfil your requirements on their own and it is usual that you will have a core technology integrated with other products on display.   More »

Feefo announces travel's ‘Trusted Merchant’ status achievers

Expedia, Trafalgar and Thomas Cook are among the companies listed as a ‘Trusted Merchant’ for 2016 by authenticated reviews platform Feefo. The accolade is given to national and international merchants that have received consistently high scores – averaging between 85% and 100% – in their Feefo customer service reviews throughout the year.   More »

Sharing economy's rise will propel mobile payments, hears PayTech Conference

The rise of the sharing economy will lead to increased mobile payment use. Warwick Business School associate professor of strategic management Pinar Ozcan, who is researching the sharing economy, was speaking at the WBS 2016 PayTech Conference in London.   More »

Guest Post: The future of tracking and quantifying the whole customer journey

With the full onslaught of winter upon us, it’s natural that people find themselves dreaming of sunny beaches and short escapes. It therefore came as no surprise that TravelSupermarket relaunched its website at the start of this year, ahead of the January peak booking period.   More »

TTE 2016: Syntec to debut secure keypad payment solution

Telecommunications firm Syntec will demonstrate new technology for helping make call centre card payments secure at Travel Technology Europe 2016. The CardEasy payment solution enables travel firms’ customers to enter their card numbers using the keypad of their phone.  More »

On The Beach sees six month revenues leap by a quarter

Manchester-based OTA On the Beach Group has seen revenues leap by a quarter, the firm reported in a six month trading update.  More »

Mapway appoints Emma Allison to build on its nine million app users

Travel app Mapway has appointed a new marketing manager to help build on its nine million users. Emma Allison will join the consumer team, which focuses on public transport apps for cities including London, Paris, New York and Beijing.   More »

Lufthansa's market share down following GDS fee, GTMC figures reveal

Lufthansa’s €16 GDS booking fee levy has hit the German airline’s market share of business travel flights between the UK and Germany, new data reveals. Lufthansa’s market share dipped by 8.5% from 32.9% in June to 24.4% in November following imposition of the charge on September 1.  More »

Busy Rooms and Hotelogix announce partnership

Busy Rooms has partnered with Hotelogix to provide integrated online distribution solutions for hotels. The partnership is designed to help small and mid-sized groups to better structure and execute online room sales.   More »

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