Obsession with desktop search and book functionality on smartphones is leading some to under-invest in their call centre capability. More »
Stories, photos and tweets from our one-day conference at London's Roundhouse More »
A bespoke website for Ayrshire bed and breakfast owners has been created by two brothers behind one of the UK's leading online ... More »
A new travel agency IT consultancy arm will be established by GDS Amadeus in the UK by the end of the second quarter this year ... More »
Online travel market conditions are reminiscent of when the recession first kicked in three years ago, according to Google’s ... More »
Discount airport parking company Park & Go has developed a free application to provide pre-bookings via mobile devices. More »
One in two UK hospitality businesses expect to be more profitable in 2012 than last year, according to a new poll. More »