Travel agents

WTM d-flo executive dinner: How to be good at customer service

13 Nov 2015

Put twenty senior travel executives in a room and ask them to talk about customer service best practice and what do you get? Well, Travolution .........

Guest Post: Why your customer experience needs to be Millennial-friendly

11 Nov 2015

The Millennial generation is growing up, they have jobs, pay bills and consume goods and services. And with 80 million millennial customers in .........

FLIO global airport app adds payment functionality with UK the launch market

11 Nov 2015

Global airport app FLIO has developed new in-app payment functionality enabling users to buy extras like Heathrow Express tickets and lounge .........

WTM 2015: Open Destinations claims to have taken tour operating dynamic packaging to the next level

11 Nov 2015

The need for speed is becoming increasingly important as travel supply increases in complexity, according to one leading travel software .........

WTM 2015: Codegen empowers clients to ride the personalisation wave with Travelbox Surf

11 Nov 2015

Codegen has unveiled a new user interface for clients on its Travelbox dynamic tour operating system to help them get the most out of the .........

WTM 2015: Peakwork ‘ahead of expectations’ in its mission to usher in 21st century travel

11 Nov 2015

Fast-growing German travel technology specialist Peakwork says it is seeing growth beyond expectations at it strives to create the world’s .........

Newly acquired quick off the blocks with TV ad-campaign

10 Nov 2015 is returning to TV advertising as part of a £5 million promotional push, following its sale by Tui to Cox & Kings. ......

Egencia unveils app with global air booking and personalisation

10 Nov 2015

Egencia claims to be the first business travel company to build its own mobile app with global air booking capability and personalisation .........

CAA creates web directory to assist disabled passengers

10 Nov 2015

A single web portal has been created by the Civil Aviation Authority to act as a directory of services for disabled travellers. The single CAA .........

Business travel firm Concur partners with

10 Nov 2015

A new partnership has been forged between and travel and expense management specialist Concur to help enhance business travel .........

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