Ryanair introduced its controversial new policy to cancel tickets bought on third party websites on 11 August 2008. The reaction from the travel industry ranged from undisguised scorn to an unusual degree of sympathy for the no-frills carrier.
Travolution news coverage
Ryanair flexes muscles over screen-scrapers - 15 July 2008Ryanair will not honour screen-scraped bookings - 8 August 2008Ryanair axes 2,5000 'scraped' tickets - 15 August 2008No let-up for Ryanair cancellation policy - 26 August 2008Ryanair outs hundreds of 'scraping' websites - 27 August 2008Ryanair asks Microsoft to help block 'scrapers' - 29 August 2008Ryanair offers meta search engines an olive branch - 2 September 2008
Travolution Blog coverage
Scrapers and slappers - 12 August 2008Who is doing the slapping here - Ryanair or the industry? 15 August 2008Mere mention of Ryanair gets people hot under the collar - 24 August 2008List of 'scrapers' and reaction - 26 August 2008Irony Corner - Microsoft-Ryanair-Ciao - 1 September 2008
Other coverage on the web
Ryanair wins German court victory in screen-scraping injunction - The Register - 11 July 2008Skyscanner statement - Skyscanner News - 12 August 2008Is screen-scraping ethical? - Musings on travel e-commerce - 26 August 2007
Resources
Letter from Ryanair to European Commission - 22 August 2008Ryanair press release: EU response - 26 August 2008Ryanair: list of 'scrapers' - 27 August 2008