You can always count on Kayak co-founder and chief executive Steve Hafner to speak his mind/tell the truth/opt for the controversial (take your pick).
At the end of his one-on-one interview with PhoCusWright boss Philip Wolf, he said:
"It still baffles me why some of the biggest OTAs have such cluttered and ugly websites."
I think it was even as strong as "boggles my mind". Great quote!
I think it was even as strong as "boggles my mind". Great quote!