Phones forgotten amid mobile obsession

Obsession with desktop search and book functionality on smartphones is leading some to under-invest in their call centre capability. More »

Social search

Putting Google+ into search results is a major change, writes Andreas Pouros More »

Many firms are not yet geared up to make the most of the channel More »

Stories, photos and tweets from our one-day conference at London's Roundhouse More »

Travelport has added leading global hotel website Booking.com to its Rooms and More booking engine. More »

A new customer feedback service from web analytics specialist QuBit has been launched offering website operators live insight ... More »

Two of the UK’s biggest travel companies have dismissed discount-deals site Groupon as of no interest, “appalling” and a way to ... More »

A social media ‘listen’ conducted exclusively for Travolution by digital marketing specialist Shorthose Russell has suggested the ... More »

Corporate and leisure travel agencies can expect more technology to help them sell airline ancillaries after a global survey ... More »

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